12 Features Every Great Café Should Have

What are the essential components of a great café? A great café is a perfect place to relax with a book, meet up with friends, or get some work done. When choosing a café, certain features can make or break the experience.

people inside cafe

Here are twelve features that we believe every coffee shop should have:

1. Well-Designed Layout


A great café will have a well-designed layout that makes it easy to move around and find what you’re looking for. The space should be open and airy, with plenty of room to move about.

2. Comfortable Seating


Your customers should be able to sit comfortably in your café for extended periods. This means having a variety of seating options, including chairs, couches, and even bean bag chairs. You should also have a mix of table sizes to accommodate different groups.

3. Wi-Fi


In today’s world, having Wi-Fi is essential for any business – and that includes cafés. Customers want to be able to work, study, or simply surf the web while enjoying a cup of coffee. Make sure your Wi-Fi is fast and reliable so customers keep coming back.

4. Quiet Atmosphere


While some cafés are known for being lively and vibrant, others are known for their peaceful and quiet atmosphere. This can be achieved by having soft music playing in the background and dim lighting.

This is the perfect environment for customers who want to get some work done or simply relax.

5. Good Coffee


Of course, one of the most important things a café needs is good coffee. This means investing in quality beans and having a skilled barista who can make a variety of drinks.

Customers should be able to order their coffee just the way they like it, whether it’s black, with milk, or with a flavour shot.

6. Delicious Food


In addition to coffee, your café should also offer delicious food. This could include pastries, sandwiches, salads, and more. Customers should be able to find something to satisfy their hunger, whether they’re looking for a quick snack or a full meal.

7. Friendly Service


Your café should be known for its friendly and helpful staff. Customers should feel welcome from the moment they walk in the door. Employees should be able to answer any questions and make recommendations.

8. Unique Decor


Your café’s decor should reflect its personality and brand. This could include vintage furniture, local artwork, and more. The goal is to create an inviting space that makes customers want to come back again and again.

9. Fun Events


Holding regular events is a great way to bring customers into your café and keep them coming back. This could include live music, open mic nights, trivia nights, and more.

10. Gift Cards


Gift cards are a great way to promote your café and attract new customers. They also make great gifts for birthdays, holidays, and other special occasions.

11. Good Lighting


Lighting is important in creating a pleasant atmosphere in any space. A great café will have well-designed lighting that enhances the space and makes it feel warm and inviting.

12. Good Ventilation


Good ventilation is essential in any enclosed space, and a great café will have good ventilation to ensure that the space stays fresh and comfortable.


These are just a few of the things that every great café should have. By offering these amenities, you can create an unforgettable experience for your customers that will keep them coming back time and time again.


If you’re looking for the perfect place to relax and enjoy some time away from the hustle and bustle of everyday life, be sure to look for a café that has all of these features. Check out cafe Oakleigh


Do you have any favourite cafés that you think should be on this list? Let us know in the comments below!

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